Research privacy notice
Updated 3 October 2026
Live customer reports and payments are not available. A separate notice and customer terms will be completed before paid orders open.
Who is responsible
Michael Hutton trading as KELNU is responsible for KELNU research responses. Contact kelnu.contact@gmail.com.
What you provide
The survey asks for buying circumstances, your understanding of the fictional sample, usefulness, alternatives, willingness to pay and optional written feedback. The international survey also records your selected country and buying stage. It saves the submission time and randomly generated response/deletion identifiers.
It does not request your name, email, payment details, registration or VIN. Please leave identifying details out of written answers. We do not describe responses as completely anonymous: a written answer could identify you, and the hosting platform can process technical request information.
Purpose and choice
The founder reviews responses to assess interest and improve KELNU. Participation is voluntary and based on your agreement to take part. Responses are not orders, bookings or marketing sign-ups. We do not publish individual answers, sell them or send them to the vehicle-data suppliers as part of this research.
Where responses are handled
The preview is hosted through ChatGPT Sites using Cloudflare infrastructure. Survey responses are saved in the site's database. The hosting services can process technical request information needed to operate and secure the site. Exact processing and backup locations are still being verified; we make no UK-only storage claim. The research form should not be used to submit sensitive personal information.
The current survey handler does not send your answers to an external AI service. A vehicle-data API is used only in separate private developer tests with fictional sandbox data, not to check survey participants' cars.
Retention
We retain responses while this initial research round is active, review their continued need at least every 30 days, and delete individual responses when they are no longer needed for that round. We will close this round by 31 December 2026 and delete its individual responses by 7 January 2027. Non-identifying aggregate findings may be kept for product planning. Deletion from the active database may not immediately remove copies held in platform backups; the applicable backup lifecycle is being verified.
Withdraw or delete your response
After submitting, save the private deletion code shown on the page. Use it on the survey page to remove your response from the active database. Participation can be withdrawn without affecting the lawfulness of earlier consent-based processing. Without the code, we may be unable to identify which response is yours. You can contact us about your information rights; please do not send additional sensitive information just to identify a survey response.
Your rights and complaints
Where applicable, you can request access, correction, deletion, restriction or portability of personal information, and withdraw consent. Contact kelnu.contact@gmail.com. You can also complain to the Information Commissioner's Office.
Basic traffic measurement
From 3 October 2026, KELNU counts requests for its public pages to understand which pages are used. We save only a daily total for each fixed page name, using the Europe/London calendar day. The counter does not save IP addresses, visitor identifiers, full URLs, search parameters, referring sites, advert details or device information, and does not set cookies or use browser storage.
Repeat visits and refreshes can count again. Known automated requests, private setup pages and requests marked Do Not Track or Global Privacy Control are excluded where detectable. These totals are approximate page views, not unique visitors or proof of buyer interest. Hosting providers still process technical information as described above. We remove daily totals older than 90 days when new counted traffic arrives. If the site is inactive, older aggregate totals remain until the next counted request.
Browser and platform information
The survey application generates its response identifiers for the current page session. It does not ask for marketing consent or add advertising analytics. Platform cookies, security logs and backup practices are being checked separately; we do not claim the whole hosting platform is cookie-free. This notice will be updated as those arrangements are confirmed.